Frequently Asked Questions
My Forms Don't Line up!!
Printer Settings for Okidata 320/321 Turbo
Spool Removal for Win 95/98
Installation Instructions for Win XP
Other Technical Support Questions
My Forms Don't Line up!!
- Quite often, when your store orders a restock of forms, the revisions may be different than what you previously had.
- The supplier may also have changed (i.e. from LAW Printing to Legal Business Forms, etc.). This is especially common with such forms as: Odometer Statements, Power of Attorney forms (including DMV's Vehicle/Vessel Transfer Form #262 /Bill of Sale, Odometer Disclosure, Power of Attorney/), Reports of Sale, and occasionally lease contracts. This will usually cause a problem with printing
alignment because the form may be printed differently than those you had before.
- If a form you have printed successfully in the past suddenly starts printing wrong, first compare the form title and revision date on the form (usually in the lower left or right corner) with the revision date on your Forms Menu. If they do not match, you will need to order the newer form. The best way to do this is to fax the form to our office with a cover sheet. We will contact
you if we have any questions or need copies for programming.
- If the names and dates match, fax a copy of the improperly printed form to our office with a cover sheet. We will either fix any problem or contact you if the mis-alignment is not due to a programming problem.
Other
Technical Support Questions
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AMPS is happy to take your technical questions regarding our software or systems:
Mon. - Fri. 8:30 a.m. to 5:30 p.m.
(661) 257 - 0717
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Support customers can obtain help after hours as well. Non - support customer's questions will not be turned away, but more involved procedures (i.e. credit bureau setup, modem setup, etc.) may carry an additional labor charge and calls may be handled on a callback basis during peak times. In-the-field service is also available during our office hours.
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Profit Systems.
All Rights Reserved.
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